We are committed to protecting our customers’ privacy at all costs and, in this regard, have established a comprehensive privacy policy to strictly maintain the confidentiality of our customers’ data and information. We strive to always remain clear, transparent, and transparent when collecting data and information from our customers for the purpose of providing our services.
Throughout this Privacy Policy, our customers are referred to as “customers,” “users,” “members,” “account holders,” “traders,” “he,” “she,” “they,” and “it,” either in the plural or singular. Likewise, Stcwelt is referred to throughout this document as “Stcwelt,” “broker,” “brokerage service provider,” “trading platform,” “trade facilitator,” “we,” and “us.”
Our Privacy Policy covers all data and information we collect, request, or request from our customers. Furthermore, the Privacy Policy also covers the sharing of data and information, how we use that information, and, in particular, with whom we may or may not share that information. The policy also contains processes and procedures consistent with the Privacy Policy, including procedures related to changes, modifications, and additions made to existing information. Likewise, the Privacy Policy also contains the procedures we use to ensure the protection of our customers’ data and information.
This privacy policy is part of Stcwelt’s general terms and conditions and is attached to them.
You acknowledge that, as part of the registration process, Stcwelt collects the data and information we require to ensure the provision of our brokerage services. This data is also collected, in particular, to provide you with access to our brokerage services, trading platforms, tools, resources, and features.
In the event that we determine that any information or data is insufficient or inaccurate, or if you refuse to provide it, we reserve the right to refuse or suspend our services to you, temporarily or permanently, with or without prior notice. You may use some of our features without providing all or part of your information or data. Within the scope of this Privacy Policy, we may process the information and data you have provided to us.
This Privacy Policy applies to all of our services, facilities, tools, resources, features, applications, and software, including our website. In particular, this Privacy Policy does not apply to practices in which Stcwelt is not involved and which are outside of Stcwelt’s scope, control, and influence, or to individuals who are neither part of Stcwelt nor consent to us. Likewise, this Privacy Policy does not apply to data and information of Stcwelt’s founders, directors, managers, employees, officers, or employees. However, should any of them choose to use Stcwelt’s services, they are entitled to use our services subject to the application of our Privacy Policy.
Data and information collection
The data and information we collect from our customers is collected using various methods. The primary source of information and data is, for example, our trading platform you use or communications between you and us, including our offices and authorized personnel, etc. Information and data is also collected from third-party sources, as well as through surveys, customer feedback, and any other necessary means.
The information we request includes the provision of personal data at the individual level by all our customers. For clarity, we would like to clarify that any information that serves to identify the user is “personal data.” Personal data includes your full name, gender, office and home address, age, mobile and telephone numbers, email address, or other contact details. In addition, your financial and property statements, bank details, social security number, national identity card, passport, utility bills, etc., may prove your identity and therefore also constitute your personal data.
You must be aware that we require such information and data for identification purposes and to conduct AML and KYC background checks. More importantly, we guarantee our services once someone has sent us a properly completed registration form and deposited the initial deposit amount into a trading account. For the purposes of registration and to fulfill the initial deposit requirement, we are entitled to collect such information and data from our customers.
We accept verbal and documentary evidence to verify our customers’ identities. However, we reserve the right to confirm such evidence by any means necessary. In this regard, we reserve the right to request proof, particularly regarding your identity, before offering your membership or after registration. As proof, you must provide us with documents such as the front and back of your utility bills, credit or debit cards, national identity cards, social security cards, passports, financial statements, asset statements, and bank statements, among others.
We are authorized to take all measures and apply the best security standards to ensure the security of your information and data. We are not liable in the event of data theft or misuse, fraud, or hacking through no fault of Stcwelt. This Privacy Policy requires us not to disclose your data and information to third parties, either intentionally or inadvertently, without your consent, unless the data and information has been requested by a court of competent jurisdiction.
Only the customer, Stcwelt, or our authorized personnel are authorized to access the data. You are responsible for notifying us if your data or information has been changed, modified, or altered. We reserve the right to store and process your data and information, either in original or in copy, on our local servers and storage media.
You have the right to refuse, grant, or restrict access to cookies according to your needs. Cookies are part of our website that we use to identify our merchants and visitors.
Mobile Commerce Directive
In principle, this privacy policy in its current form also applies to the Stcwelt Mobile Trading App, which is a value-added service that provides convenient access to our platform. However, there are some differences between the general policy and the Mobile Commerce Policy.
When you install our mobile trading app, it will ask for permission to access your mobile device. It’s up to you whether you accept, deny, or restrict permissions. Below are the permissions we request for mobile trading:
Install the app
Access storage
Access microphone
Media storage
Access contacts
Access the internet
If you don’t need the app, you can use our web trading platform. If you’ve downloaded the app but no longer want to use it, you can delete it using the “Uninstall” button.
